Customer Service Answers to frequently asked questions

General Information

01. How does online drivers ed work?
02. Who needs to take California drivers education?
03. Does this online course satisfy DMV requirements?
04. What exactly is drivers education and drivers training?

Drivers Education Course Information

05. How long will it take for me to finish the course?
06. When will I receive my Certificate of Completion?
07. How do I get another copy of my Certificate?
08. Will I need to take drivers training after this course?

Pricing and Payment

09. How much does the course cost?
10. What’s included in the course fee?
11. How do I make a payment?
12. Is it safe to use my credit card online?
13. What is the refund policy?

01. How does online drivers ed work?
If you’re between 15 ½ and 17 ½ years old and want to get a California learners permit (provisional instruction permit), you’ll need to complete a DMV-approved drivers education course.
MissionDrivingSchool.com’s online course is DMV-approved and fulfills the California drivers education requirement for new drivers under 17½. Regardless of age, if you want to learn about driving in California and plan to obtain a California drivers license, you can take this course. It's a great tool to learn about safe driving practices and California traffic laws.

02. Who needs to take California drivers education?
If you’re between 15 ½ and 17 ½ years old and want to get a California learners permit (provisional instruction permit), you’ll need to complete a DMV-approved drivers education course.

MissionDrivingSchool.com’s online course is DMV-approved and fulfills the California drivers education requirement for new drivers under 17. But no matter how old you are, if you want to learn about driving in California and plan to obtain a California drivers license, you can take this course.

03. Does the MissionDrivingSchool.com course satisfy DMV requirements?

Yes. Our course is DMV-approved and is equivalent to the regular 30-hour, in-class drivers education course.

04. What is drivers education and drivers training (also called behind-the- wheel training)?

Drivers Education is a class that teaches you the rules of the road, vehicle safety, etc., so you’re ready to pass your written permit test. Our California drivers education course is DMV-approved so new drivers under 17 ½ can complete their class entirely online.

Drivers Training is the in-car, behind-the-wheel driving lessons with a licensed driving instructor. In California, if you are under 17 ½, you must enroll in 6 hours of drivers training to take the learners permit (provisional instruction permit) written test and complete those 6 hours to take your drive test later on.

05. How long will it take for me to finish the course?

That depends on your individual pace. We don't have have any time limits. You can take the course at your pace and log in and out at your convenience.

06. When will I receive my Certificate of Completion?
After you complete the course, we will mail your Certificate of Completion for free via US Postal Service.

First Class Mail takes about 5-10 business days within California.

If you need your certificate faster, you can upgrade shipping for an additional charge.
$12.99 Priority Mail (2-3 Business Days)
$34.99 Express Mail (1 Day)

07. How do I get another copy of my Certificate of Completion?

If you lose your certificate or there's problems with mail, you can simply request a duplicate by going to this page:

Re-order DMV DL400C Certificate (Shipping and Handling charges may apply)

08. Will I need to take drivers training after this course?
California law requires all new drivers under 17 ½ take at least 6 hours of drivers training (behind-the-wheel instruction).

What is drivers training?

After you complete our online drivers education course, you’ll need to sign up with an approved driving school.

09. How much does the course cost?
The cost for our California drivers education online course is $49.95. It includes the DMV-recognized Certificate of Completion DL400C sent to you by First Class Mail. There are absolutely no Shipping and Handling charges.
Additional charges apply if you decide to upgrade the shipping method for faster delivery.

10 . What’s included in the course fee?

The course fee covers your online California drivers education course and the DMV-recognized Certificate of Completion sent to you by First Class Mail. There are absolutely no Shipping and Handling charges for First Class Mail.

You also get unlimited access to the course material so you can review the course for as long as you need!

11. How do I make a payment?

You can pay online using VISA, MasterCard, American Express, Discover.

*Prepaid debit/gift cards issued by VISA, MasterCard, American Express, etc. cannot be used online. Please call us if you'd like to use a debit/gift card.

12. Is it safe to use my credit card online?
Yes. You can shop www.mmzeok.icu online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram) - http://www.authorize.net/resources/howitworksdiagram. The company adheres to strict industry standards for payment processing, including:

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy .

www.mmzeok.icu is registered with the Authorize.Net Verified Merchant Seal program. (Click seal for info).

13. What is the refund policy?

You can try the first two chapters of the course absolutely free. We don't issue refunds once you have paid for the course.

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